What is an AI receptionist?
An AI receptionist (also called an AI voice agent or AI answering service) is a custom-built virtual assistant that answers your business phone 24/7 in a natural, human-sounding voice. It answers common questions, qualifies callers, books appointments into your calendar, and sends follow-up texts, so you never miss a call or a lead.
How long does AI setup take?
Most voice agents and chatbots are live within 2–3 weeks. We work with you to understand your business, train the AI on your information, and test everything before going live.
Will the AI voice agent sound robotic?
Not at all. We use the latest AI voice technology that sounds natural and conversational. You can hear an example by calling our number, you'll speak to our AI assistant.
What if the AI can't answer a question?
We train the AI to gracefully handle unknown questions by collecting the caller's contact info and escalating to you. You'll never lose a lead because the AI got stuck.
Can the AI book appointments in my calendar?
Yes! Every build includes automated scheduling. The AI can check availability and book appointments directly into your calendar, by chat or by phone.
What happens if I go over my included minutes?
On the managed plan, you choose a monthly minute bundle (100, 300, 600, or 1,000 minutes). Minutes over your plan are billed at $0.10 per minute. We notify you when you're approaching your limit so there are no surprises, and you can move up a bundle anytime.
What does the monthly fee cover?
On the fully managed AI Concierge package, the monthly fee covers hosting the AI, your voice minutes, ongoing maintenance, model updates, performance monitoring, and support. The AI Architect package has no required monthly fee; an optional $149/month care plan adds updates, monitoring, and priority support.
Why do I need a discovery call instead of signing up online?
AI voice agents and chatbots are custom-built for your specific business, they're not templates. The free 15-minute call lets us understand your workflow, integrations, and call volume so we build it right the first time. There's no obligation.
How long does website development take?
Timeline depends on complexity. Starter sites deliver in 24 hours once assets are received. Full business websites typically take 2–5 days from content submission to launch.
What's included in hosting?
All hosting plans include SSL certificates, daily backups, email accounts, and 24/7 support. You get everything you need to run a professional website.
Do you work with existing websites?
Yes! We can redesign, optimize, add AI chat or voice, or migrate existing websites. We'll work with what you have and improve it, or start fresh if that's what you prefer.